Archive | Customer Service

Do Your Small Business Products Make Customers Feel Good?

We’ve all heard about the importance of offering a product or service that is a good value. The better the value, the more sales you will make, the more money you will earn and the more business success you will have! Sometimes good value can be based on a low price, or finding an otherwise [...]

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Is Your Response Good Enough?

This is Mark Stowers with Increase My Small Business. I want to talk about how to effectively and appropriately respond to customers emails. Email is a very popular way to communicate nowadays. Customers may send an email with a question or concern about your small business and you, as the owner or an employee, must [...]

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Success Could be Standing Next to You

Success Could be Standing Next to You

This is Mark Stowers with Increase My Small Business. I’m here to talk about increasing your small business success through networking. As a business mentor I can’t emphasize this enough. It’s really inexpensive, and best of all, it’s easy. Here are a few tips to make it even easier: Use your elevator speech whenever you [...]

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Have No Fear! Your Ideal Customer is Here!

This is Mark Stowers with Increase My Small Business and I want to talk about how to find your ideal customer; the customer that will guarantee you small business success. I want to start off by asking you if you would be able to walk into a room full of people and pick out the [...]

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